FidelityAI
FidelityAI for Claims Operations

Modernize claim triage with multi-agent AI and explainable decision support.

FidelityAI helps insurance teams accelerate claim decisions with structured analysis across fraud risk, policy alignment, and evidence quality.

Product Overview

What FidelityAI is

FidelityAI is a claim triage platform for insurance teams that need faster, defensible outcomes. It brings evidence ingestion, interview context, and policy guidance into one operational workspace.

Use Cases

What teams use it for

Prioritize suspicious claims, equip adjusters with consistent evidence summaries, and improve handoffs between intake, investigation, and resolution.

How It Works

Three steps to production-ready claim triage

Step 1

Ingest Claim Evidence

Capture claim forms, supporting documents, images, and transcripts in one guided intake flow.

Step 2

Run Multi-Agent Review

Specialized AI agents evaluate coverage fit, inconsistencies, fraud indicators, and policy alignment in parallel.

Step 3

Deliver Explainable Decision Support

Analysts receive transparent summaries, clear rationale, and confidence-backed recommendations.

Trust and Benefits

Built for high-stakes insurance decisions

Explainable Outputs

Each recommendation includes traceable reasoning so adjusters can validate decisions quickly.

Faster Triage

Prioritize high-risk claims earlier while reducing manual effort on straightforward cases.

Consistent Governance

Standardized evaluations help teams apply policy and fraud criteria with consistency.

Company

We build practical AI systems for insurance operations, helping teams make faster decisions with confidence.

How We Work

  • Accuracy through structured, multi-step analysis
  • Transparency through explainable outputs and audit trails
  • Security through tenant-aware access and controlled data flow

Contact

Tell us about your team and objectives. We will follow up with the right next steps.